Faded
Pairs well with
Faded
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Get all the details on shipping times, delivery options, and tracking your order. We make sure your custom sign arrives safely and on time.
Customer Support
We’re here to help! Whether you have a question or need assistance with your order, our support team is ready to assist.
FAQ’s
Find quick answers to our most commonly asked questions about custom signs, shipping, returns, and more.
Contact Us
Need something specific? Reach out directly, and we’ll be happy to assist with any inquiries or custom requests.
Light Up Your Space
Transform your space with a custom LED neon sign that reflects your unique style. From design to delivery, we make it simple to bring your vision to life with our handcrafted, high-quality signs.
FAQs
Please read our FAQs page to find out more.
What is The Best Size for My Custom Sign?
The best size depends on where you plan to display your sign. For most settings,100 cmis our most popular choice, offering the perfect balance between visibility and elegance. A50 cmsign works beautifully for smaller spaces, while larger areas may benefit from sizes up to250 cm. If you're unsure, we're happy to help you select the ideal size for your space.
What's Included with My Order
When you purchase from us, every order comes complete with:
• Your Custom Neon Sign – Meticulously crafted to match your exact specifications.
• Mounting Kit – All necessary hardware for seamless installation.
• Power Supply & Adapter – Ensuring your sign is ready to shine right out of the box.
• Remote Control – Offering effortless adjustment of brightness and settings.
• User Guide Booklet – A detailed booklet to help you get the most out of your new neon sign.
• 2-Year Warranty – Peace of mind with coverage for any manufacturing defects.
• Free Shipping – Enjoy complimentary shipping, with careful packaging for safe delivery.
We take pride in offering not just a product, but a complete experience tailored to your needs.
I Just Placed an Order, When Will It Ship?
We strive to ship items as quickly as possible. Please allow 4-6 days for production, as each piece is handcrafted with care. Standard shipping times are 7-10 days.
Once your order is shipped, you’ll receive a tracking number. If you don’t have a tracking number after 7 business days, please reach out to us at urbannowco@gmail.com.